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80/20 principles enable you to better implement the owners’ mindset that’s core to entrepreneurship while driving incredible growth and front-line obsession that’s befitting of a world-class organization. It’s not a prescription, however. There is no one way to “do 80/20.” Leadership therefore matters. Success requires leaders who “get it” and take the necessary steps to build sufficient perspective and expertise. Leaders are also expected to think through and debate with their teams how best to apply the 80/20 principles throughout their journey. Further, while much emphasis is placed on the 20% of things driving 80% of the result, we must be as committed to defining what we are going to stop doing or deprioritize to enable that focus. Bottom line, we use this principle — above all else — to ultimately ensure we’re delivering results that help us make the world safer, healthier, and more productive while building something truly remarkable that will long outlast us in a way that also makes Madison a great place to work!

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80/20 tools and KPIs to consider with this principle

• BU leader training
• One to Perfect
• Incremental pricing
• eNPS
• Performance vs. jumping-off point (JOP)